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Welcome to Shopclues developer platform!

Your use of Shopclues’s Application Programming Interface and related software (“API” or “APIs”) is governed by the following terms and conditions (“Terms of Use” or “ToU”). By mere use of the API, You shall be contracting with Clues Network Private Limited (“Shocplues”, “We”, “Us”, “Our”), with office at Plot 112, Sector 44, Gurgaon 122001, Haryana. These terms and conditions constitute Your binding obligations with Us.

For the purpose of these Terms and Conditions as mentioned below, “You”, “Your” or “User” will mean any natural or legal person, individually or on behalf of a company or another entity, who has agreed to these Terms of Use by accessing or using the APIs.

Our APIs are very diverse, so sometimes additional terms or product requirements (including age requirements) may apply. Additional terms will be available with the relevant APIs, and those additional terms become part of your agreement with us if you use those APIs.

Usage conditions

Changes to the Terms: Shopclues reserves the right to make changes to the Terms from time to time. When these changes are made, Shopclues will make a new copy of the Terms available at

You understand and agree that if you use the APIs after the date on which the Terms have changed, Shopclues will treat your use as acceptance of the updated Terms. If a modification is unacceptable to you, you may terminate this agreement by ceasing use of the API(s).

Accepting the Terms: In order to use the API(s), you must agree to the Terms by any of the following actions:-

i) Clicking to accept the Terms, where this option is made available to you by Shopclues in the Service’s user interface

ii) Using the API(s)

Authority to Accept the Terms: You represent that you have full power, capacity, and authority to accept these Terms.

If you are accepting on behalf of your employer or another entity, you represent that you have full legal authority to bind your employer or such entity to these Terms. If you don't have the legal authority to bind, please ensure that an authorized person from your entity consents to and accepts these Terms.

Limits on Your Use of the Service: You understand and agree that Shopclues may limit the number of transactions you may send or receive through the Service; such fixed upper limits may be set by Shopclues at any time, at Shopclues’s discretion.

Using our APIs

You will not misuse our APIs. For example, don’t interfere with our APIs or try to access them using a method other than the interface and the instructions that we provide.

You may use our APIs only as permitted by law. We may suspend or stop providing our APIs to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.

Using our APIs does not give you ownership of any intellectual property rights in our APIs or the content you access.

You may not use content from our APIs unless you obtain permission from its owner or are otherwise permitted by law (Laws of India).

These terms do not grant you the right to use any branding or logos used in our APIs.

Don’t remove, obscure, or alter any legal notices displayed in or along with our APIs.

Our APIs display some content that is not owned or controlled by ShopClues. This content is the sole responsibility of the entity that makes it available.

We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law.

But that does not necessarily mean that we review content, so please don’t assume that we do.

While using Our APIs you agree not to:

Reverse engineer, decompile, disassemble, or translate the API, or otherwise attempt to derive source code, trade secrets, or know-how associated with the same.

Sub-license, distribute, create derivative works of, assign, or otherwise transfer or provide access to any third-party, except as expressly permitted herein.

Use the same for any illegal, unauthorized, or other improper purposes.

Use it in a similar or competitive platform.

Upload any prohibited content, including but not limiting to obscene, indecent representation of women, illegal content, third party intellectual property infringing content.

In connection with your use of the APIs, we may send you service announcements, administrative messages, and other information. You may opt out of some of those communications.

Your ShopClues Account

You may need a ShopClues account in order to use our APIs. You may create your own ShopClues account, or it may be assigned to you by an administrator, such as your employer or institution.

If you are using a ShopClues account assigned to you by an administrator, different or additional terms may apply and your administrator may be able to access or disable your account.

To protect your ShopClues account, keep your password confidential.

You are solely responsible for the activity that happens on or through your ShopClues Account. You will not to reuse your ShopClues account password on third-party applications.

Privacy and Copyright Protection

ShopClues privacy policies explain how we treat your personal data and protect your privacy when you use our APIs. By using our APIs, you agree that ShopClues can use such data in accordance with our privacy policies.

We respond to notices of alleged copyright infringement and terminate accounts of infringers. You acknowledge that You will not carry any infringing activity or support any infringing activity through your account or the use of our APIs.

You will comply with all the applicable laws including but not limiting to the Information Technology Act, 2000 and rules made there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.

Your Content in our APIs

Some of our APIs allow you to upload, submit, store, send or receive content. You retain ownership of any intellectual property rights that you hold in that content.

When you upload, submit, store, send or receive content to or through our APIs, you give ShopClues (and its affiliates) a worldwide, royalty free, perpetual, fully paid up, non-exclusive license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes we make so that your content works better with Our APIs), communicate, publish, publicly perform, publicly display and distribute such content.

The rights you grant in this license are for the purpose of operating, promoting, and improving our APIs, and to develop new ones.

If you have an account with Shopclues, We may display your profile name, profile photo, and actions you take on Shopclues or on third-party applications connected to your Shopclues account (such as reviews you write and comments you post) in our APIs, including displaying in ads and other commercial contexts.

We will respect the choices you make to limit sharing or visibility settings in your Shopclues Account. For example, you can choose your settings so your name and photo do not appear in an ad.

If you submit feedback or suggestions about our APIs, we may use your feedback or suggestions without obligation to you.

About Software in our APIs

You may not copy, modify, distribute, sell, or lease any part of our APIs or included software, nor may you reverse engineer or attempt to extract the source code of that software, unless laws prohibit those restrictions or you have our written permission.

Modifying and Terminating our APIs

We are constantly changing and improving our APIs. We may add or remove functionalities or features, and we may suspend or stop an API altogether at Our sole discretion.

ShopClues may also stop providing APIs to you, or add or create new limits to our APIs at any time as it deems fit.

Our Warranties and Disclaimers

Other than as expressly set out in these terms or additional terms, neither shopclues nor its affiliates, subsidiaries and international affiliates make any specific promises about the apis.

We don’t make any commitments about the content within the apis, the specific functions of the apis, or their reliability, availability, or ability to meet your needs.

We provide the apis “as is”.

To the maximum extent permitted by applicable law, the apis are provided “as is” without warrants, conditions, representations, or guaranties of any kind, either expressed, implied, statutory, or otherwise, including but not limited to, any implied warranties or conditions of merchantability, satisfactory quality, title, non-infringement or fitness for a particular purpose.

We do not warrant that the operation of APIs will meet any of your requirements or that the use of the same will be error-free, uninterrupted, virus-free, or secure.

Your use of the APIs is at your own risk, and you will be solely responsible for any damage resultant of usage, including but not limited to, any damage to your systems or loss of data.

Your use of the APIs is at your own risk, and you will be solely responsible for any damage resultant of usage, including but not limited to, any damage to your systems or loss of data.

Liability for our APIs

Under no circumstances shall, Shopclues its subsidiaries headline text and international affiliates, be responsible to you for loss of profits, revenues, or data, financial losses, goodwill or indirect, special, consequential, exemplary, or punitive damages.

To the extent permitted by law, the total aggregate liability of Shopclues, and it's subsidiaries and international affiliates, for any claims under these terms, howsoever caused, including for any implied warranties, is limited to the amount you paid to us by you for to use the apis, for 3 (three) months immediately preceding the date of such claim even if we have been advised of possibility of such damages or losses arising out of or in connection with your use of our apis or this terms of use.

This limitation of liability applies whether the alleged liability is based on contract, tort (including negligence), strict liability or any other basis.

In all cases, Shopclues, it's subsidiaries and international affiliates, will not be liable for any loss or damage that is not reasonably foreseeable.

Business uses of our APIs

If you are using our APIs on behalf of an entity, in such cases such business shall be a deemed acceptor of these terms. You and such entity will hold harmless and indemnify ShopClues and its affiliates, officers, agents, and employees from any claim, suit or action arising from or related to the use of the APIs or violation of these terms, including any liability or expense arising from claims, losses, damages, suits, judgments, litigation costs and attorneys’ fees.

In addition to what is stated above, You agree to indemnify, hold harmless and keep indemnified Shopclues, its directors, officers, agents, and employees from and against all and any actions, suits, claims, proceedings, damages, liabilities, losses, expenses, or costs (hereinafter referred to as “Claim”)

(1) arising from any third-party Claim in any way related to Your usage of APIs,

(2) violation of law,

(3) breach of confidentiality obligations, and

(4) unauthorized use or violation of Shopclues’s intellectual property rights.

General Conditions

We may modify these terms or any additional terms that apply to an API to, for example, reflect changes to the law or changes to our APIs. It shall be Your responsibility to keep yourself abreast with the changes made by Us in the terms of Use and Privacy policy from time to time.We’ll post notice of modifications to these terms on this page.

However, changes addressing new functions for an API or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for an API, You should discontinue Your use of that API.

If there is a conflict between these terms and the additional terms, the additional terms will control for that conflict.

These terms control the relationship between Shopclues and you.

They do not create any third party beneficiary rights. You agree that notwithstanding anything to the contrary contained herein, the relationship between You and Us the shall be a principal-to-principal relationship, and nothing contained herein shall be deemed to construe You to be Our agent, servant, partner, joint venture partner, subsidiary, or associated or group company.

If you do not comply with these terms, and we don’t take action right away, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).

Shopclues’s failure to exercise or enforce any right or provision of this ToU shall not constitute a waiver of such right or provision.

If any provision of this Terms of Use is held by court of competent jurisdiction to be invalid or unenforceable, the invalidity of such a provision shall not affect the other provisions of this ToU, and all provisions not affected by such invalidity shall remain in full force and effect.

This ToU shall constitute the entire agreement between You and Us with respect to the subject matter hereof, and there shall be no terms, obligations, covenants, representations, warranties, statements, or conditions, other than those contained herein.

This TOU shall be governed by the laws of India, or to any disputes arising out of or relating to these terms or the APIs.

If any dispute arises between you and Shopclues during your use of the APIs or thereafter, in connection/ relation with this TOU including but not limiting to the validity, interpretation, implementation or alleged breach of any provision of the Terms of Use, or the documents they incorporate by reference, the dispute shall be referred to a sole and independent Arbitrator to be appointed by ShopClues.

The place of arbitration shall be Gurgaon/ Gurugram, Haryana, India.

The arbitration proceedings shall be in the English Language and shall be governed by Arbitration & Conciliation Act, 1996 and any other statutory modification or re-enactment thereof.

Decision of the Arbitrator shall be final and binding on the Parties.

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000.

This electronic record is generated by a computer system and does not require any physical or digital signatures to make the terms of this policy binding.

Payment Terms

The user agrees to the payment plan as mentioned in the here.

In cases where the API usage occurred without the ‘Pay as you go’ plan, an invoice would be generated and the user agrees to the following terms below:

    1.1. The user shall, upon receipt of an invoice from Shopclues and in accordance with Clause

    1.2. pay Shopclues for the API usage as mentioned in the invoice in accordance with the Payment plan, as consideration for the API service through pre-authorized credit card or similar methods. 

    1.2. The user shall pay the requisite API usage fee within 5 (five) days from the date of receipt of the relevant invoice.

    1.3. Any issues pertaining to the API usage fees, or part thereof, payable, must be notified by the user to Shopclues within 2 (two) days from the date of the relevant invoice or notification, failing which the requisite API usage fee shall be payable by the user in full in accordance with the relevant invoice.

    1.4. Any issues raised by the user pursuant to Clause 1.3 above, shall be resolved by authorised representatives of both Parties within 15 (fifteen) days of receipt of notice of the issue by Shopclues. Failing the resolution of the issue under this Clause 1.4, Clause 2 shall apply.

    1.5.  Upon the resolution of the issues pursuant to Clause 1.4 above, the user shall pay all outstanding amounts due to Shopclues within 2 (two) days of the resolution of the issue.

    1.6. Notwithstanding the foregoing, in the event of delay in payment of outstanding fees, Shopclues may, at its sole discretion, suspend its obligations under this Agreement till all amounts due from the user is paid to Shopclues. 

    1.7. All amounts paid by the user shall be inclusive of all taxes, duties, charges, or cesses and the user shall not withhold any state/central or municipal levy/tax etc. Tax deductible at source, as applicable, shall be deducted by the user and a certificate to this effect shall be provided to Shopclues.

2.Governing Law and Dispute Resolution

      2.1. Governing Law. This Agreement shall be governed by, and construed and enforced in accordance with the laws of India.

      2.2.  Dispute Resolution. If any dispute, controversy or claim arises amongst the Parties, out of or in connection with this Agreement, including the breach, termination or invalidity hereof (the “Dispute”), such Disputes shall be referred to and finally resolved by arbitration under the Indian Arbitration and Conciliation Act, 1996 for the time being in force, with the courts at New Delhi having a supervisory jurisdiction. The arbitration shall be conducted by the sole arbitrator, who shall be mutually nominated by the Parties to the Dispute, and the arbitral award shall be final and binding. The venue of the arbitration shall be Delhi, India and the language of the arbitration shall be English.


    2.3. Subject to Clause 2.2, the courts at Gurgaon, Haryana shall have exclusive jurisdiction to grant interim reliefs in connection with the Disputes.

For information about how to contact ShopClues, please email at soa [at]

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